Meet the Card Cutters and Global Card Solutions Team

The Card Cutters and Global Card Solutions Team are here to help you whatever your enquiry, so let us introduce ourselves!

Ian Shaw - The Card Cutters and Global Card Solutions Team

Ian Shaw

Managing Director, UK, Ireland and the United Arab Emirates.
LinkedIn Profile
Ian has helped provide merchant accounts to tens of thousands of small businesses over the last 25 years within the card payments industry.

Championing low-cost merchant accounts has helped save small businesses literally hundreds of thousands of pounds in bank processing charges.

Prior to setting up Card Cutters in 2009, Ian was instrumental in setting up the Partner and ISO channel at both Worldpay and First Data.

Paul Edwards - The Card Cutters and Global Card Solutions Team

Paul Edwards

UK & Ireland Director.
LinkedIn Profile

I have had the pleasure of working for Card Cutters since 2010.

My role is to lead the Card Cutters UK Operations which includes sales, marketing, retention’s, admin and customer service.

I also look after the Global Card Solutions Team who buy, rent and support all of our chip and pin machines ensuring everything runs as smoothly and efficiently as possible.

Paula Jackson - The Card Cutters and Global Card Solutions Team

Paula Jackson

UK & Ireland Operations Manager.
LinkedIn Profile

I have worked at Card Cutters as the Operations Manager since 2012.

My role is both interesting and varied with the primary requirement to manage the various teams within the UK as well as managing the various partnerships we work alongside.

Always ensuring the business runs as smooth as possible each day.

I feel that we have a great team of staff, and we often enjoy a works night out where we let our hair down and have a few drinks together!

Sarah Whyke

Digital Marketing & Communications Manager UK & Ireland
LinkedIn Profile
I have had the opportunity work for Card Cutters as Marketing & Communications Manager since November 2016.

I have a wealth of experience in Marketing, Communications and Engagement having worked in a variety of businesses and sectors over the last 21 years.

I am really looking forward to helping Card Cutters and the Global Card Solutions Team to develop their marketing in the future.

James Brannan

Business Development & Account Manager.
I have worked at Card Cutters since 2015 and really enjoy working directly with our merchants to facilitate their accounts, card terminals, and eCommerce packages.

I have experience of working within Card Payment Services working with some of our closest competitors.

I must say Card Cutters offer a very high standard of merchant care and great value rates tailored to client requirements.

Alastair Shephard

Business Development & Account Manager.
I have been working for Card Cutters within Business Development for about 3 years now, having recently been promoted from my original role within the Customer Services Team.

I love the fact that we have a great team of people working at Card Cutters and that we all work together to meet our merchant’s needs.

Nigel McVann

Retentions Manager.
LinkedIn Profile

I joined Card cutters in March 2017 having previously done a variety of sales roles in credit referencing, insurance, telecoms and adult skills.

I enjoy the opportunity to speak to customers from all over the UK and from a wide range of industries. I will be ensuring that we offer our valued customers a great deal that fits their needs at renewal time to ensure that they are happy to stay with us.

Julie Longley - The Card Cutters and Global Card Solutions Team

Julie Longley

Global Card Solutions Operations Manager.
I have been working for Card Cutters now since summer 2016.

My role is within the Global Card Solutions team where I lead on the configuration and update of new card terminals for a variety of merchants for both short and long term hire.

I regularly help deliver merchant support services on our Support Desk helping our many types of merchants with any technical issues they may encounter.

Nuala Matthews - The Card Cutters and Global Card Solutions Team

Nuala Matthews

Global Card Solutions, Customer Service Manager.
I have worked for Global Card Solutions alongside Julie since summer 2016.

My varied role is to deal with all the elements of a merchant’s contract once it has commenced this includes; payments, direct debits, terminal returns and all forms of cancellations.

Along with my colleagues Julie and Josh I also take calls on our Support Desk helping to resolve any merchant issues as quickly as possible.

Josh Skeldon - The Card Cutters and Global Card Solutions Team

Josh Skeldon

Global Card Solutions, Technical Support.
I have worked for Card Cutters in the Global Card Solutions team for two years now working alongside  Julie and Nuala.

My main role is to ensure we answer our merchant queries and issues they may be having with their card machines quickly and efficiently.

If you are having a problem with your equipment I will probably be the person who is on the other end of the phone helping you out.

Samantha Bourne - The Card Cutters and Global Card Solutions Team

Samantha Bourne

Customer Service Executive.
Having worked at Card Cutters for nearly four years now, my role is to help our new and existing merchants with their enquiries, concerns, and requests they may have.

I deal with merchants in a variety of ways whether this is online, in writing or over the phone ensuring all enquiries are responded to in plenty of time and are processed by the right members of the team to reach a resolution.

Caroline Drury - The Card Cutters and Global Card Solutions Team

Caroline Drury

Customer Service Executive.
LinkedIn Profile
I have worked for Card Cutters Customer Services alongside Samantha for the last three years.

I really enjoy the wide variety of work I do each day within Customer Services.

I really enjoy being able to help on the journey each of our merchants may make with us during their contract, however, long or short.

Sarah Middleton - The Card Cutters and Global Card Solutions Team

Sarah Middleton

Customer Service Executive.

I am the newest member of the Card Cutters Customer Service Team.  My main role is dealing with merchants both new and existing to help with any enquiries they may have. It’s a very varied role and something which I enjoy.

I am very passionate about offering our customers the very best service. I have a wealth of experience in this industry and want to share this with every merchant I can help.

 

 

Start your Free Quote Today!

Speak to us at 01909 776532 or email us at sales@card-cutters.co.uk