We are looking for dynamic, passionate, forward thinking individuals who can join the Card Cutters Sales Team share our vision for delivering high quality, competitively priced solutions to our customers
Customer Service/Retention Agent
Are you a confident person with great communication skills? If so we are looking for you to join us.
As our customer service team is rapidly expanding, we are now looking to hire individuals to focus on the retention of existing customers by making sure they feel valued and that their business is retained with us.
This will involve building a strong rapport with existing customers, questioning in order to gain an understanding of the customers’ needs and you will use your influencing and first class product knowledge to provide a suitable tailored solution to ensure customer sales and retention. You will be providing the trust and confidence that they need not to look anywhere else for great deals.
You will need to have very strong customer service skills and be confident with a great attitude to your work at all times. Ideally you will have experience in retention and/or sales.
- Previous telephone based customer service experience
- Polite friendly and engaging personality
- Demonstrate exceptional customer relationship skills
Salary & Benefits
- Attractive salary + bonus
- Free on site parking
Please send following details including your CV to HR@card-cutters.co.uk
- Full Name
- Contact Number
- Attached CV